Multi-Specialist: Software QA, Graphic Design, & Project Management

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HIGHLIGHTED PROJECTS

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Marketing, Promotional Campaigns and Publications   •   Eidolon
Ad, editorial, and layout design for 150+ consecutive issues of Common Interests Magazine. Managed over a dozen clients and maintained nearly 100% on-time delivery.

Arabian Horse Magazine and Marketing   •   Arabian Horse Association
Managed the design, quality control, and production of 105 consecutive issues of Modern Arabian Horse Magazine, in addition to event books, marketing collateral and setting brand standards.

Digital Publishing and Illustration   •   Colorpillar
Grew the company from a startup into a commercial studio employing eight graphic artists and two sales staff digitally coloring comic books.

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DESIGN
 

Eidolon   •   01/2010 - Present

Creative Design, Production & Quality Assurance   •   Remote

• Graphic Design & Marketing services for Colorado and California non-profits.

• Graphic Design, UX/UI and Quality Assurance Lead for current and recent clients: NeuroArts, Drake Svc LLC, HarmoniWorx, and FunkySec.

• Served as a primary coordination point for client-facing projects, customer inquiries, schedule management, meeting notes, follow-ups, and internal handoffs to ensure timely progress with nearly a 100% on-time delivery rate.

• Managed and designed over 150 printed high-end repeat periodical publications. Created an additional hundreds of promotional materials including advertisements, e-blasts, posters, billboards, event books, brochures, trade show banners, and other collateral.

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Arabian Horse Association   •   01/2010 - 03/2017

Design & Production Manager   •   Aurora, CO

• Managed the design, quality control, and production of the magazine mailed to over 40K subscribers, as well as other marketing collateral.

• Supervised three designers and one editor. Determined creative direction and layouts for all marketing collateral and publications, including 105 consecutive issues of the magazine.

• Facilitated vendor relations, including managing print purchasing and estimating, achieving production expense savings of 40% within 12 months with no loss to quality standards.

• The magazine won numerous awards, including the coveted Daniel P. Lenehan Memorial Award for excellence in all media.​

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Colorpillar   •   02/2007 - 12/2009

Creative Director / Owner   •   Denver, CO

• Publishing house servicer coloring comic books digitally for high value industry clients, including Valiant/Acclaim and Antarctic Press.

• Grew from basement startup to commercial office space employing 8 graphic artists and sales staff within 6 months, retaining 5 publishing clients for long-term contracts.

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QUALITY ASSURANCE

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UKG (Ultimate Kronos Group) -- The Davis Companies   •   08/2024 - 12/2024

Quality Assurance Automation Engineer   •   Remote Contract

• Implemented Automation software test improvements using Telerik Test Studio and C# for UKG (Ultimate Kronos Group) and their GovTA HR / Workplace Solutions platform. Client federal agencies for the UKG GovTA product included the DOJ, FBI, DHS, USDA, SBA, DOC, DOL, and USAID.

• Improved testing viability from 40% to over 98% within 3 months for core tests, while instituting client-specific test extensions that increased regression coverage and automation stability for those extensions by over 70%.

• Consistently exceeded deadlines with focused attention to detail, providing organized and comprehensive reports verbally during Daily Stand Up and various written communications. Accomplished goals within the project scope despite needing to absorb the responsibilities of other QA assigned to the project.

• Applied solid technical and analytical proficiency in reporting test failures and quickly conceived workable solutions through communications, collaboration, and documentation in a Sprint environment using Jira and Atlassian Confluence.

• Verified all tests adhered to client compliance standards, advocating quality assurance process and test documentation improvements to improve product functionality and serviceability.

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State of Louisiana OMV -- Agilify LLC   •   12/2022 - 01/2024

Senior Quality Assurance Engineer   •   Baton Rouge, LA

• Applied software development feature and regression testing for NEAL, the modernization project for the Louisiana OMV to move processing from a UNISYS COBOL mainframe to modern standards.

• Increased defect detection rate by 30% to 20+ bugs per major feature and 15+ non-goal bugs per Sprint, allowing for Product Owner Acceptance rate of stories to 98%+ per Sprint.

• Advocated strong adherence to quality assurance standards for client and government compliance, consistently pursuing improvements with colleagues and stakeholders to address process and data validation gaps.

• Optimized test data acquisition, improved user stories, and clarified acceptance criteria with business analysts, leading to a 30% increase in developer efficiency within 6 months.

• Documented Release Notes for new features and resolved defects for government stakeholders and user training.

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Lightbox / EDR   •   05/2019 - 07/2022

Quality Assurance Engineer   •   Shelton, CT

• Applied software development feature and regression testing of lender and appraiser solutions for clients in the Commercial Real Estate industry, such as Wells Fargo and J.P. Morgan Chase.

• Partnered with cross-functional teams as QA for initial MVP development of the Valuation Platform, establishing new cross-team procedures within three months to ensure a proper foundation.

• Created new automation with Telerik Test Studio for the Insights and Report Writer applications, elevating regression test coverage from 15% to 80%+ within 9 months.

• Enhanced quality assurance process and documentation procedures in collaboration with stakeholders and Business Analysts, and verified all requirements were followed cross teams.

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CalPoly Extended Ed Coding Bootcamp by Fullstack   •   03/2019 - 08/2019

Teaching Fellow   •   San Luis Obispo, CA

• Supported instruction for a cohort of 24 students of a software development course, resulting in a graduation rate above 95% in 5 months.

• Educated students on unit and feature testing methodologies using Jasmine, Mocha Chai, and GitHub Issues.

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